That Workplace Experience Podcast
That Workplace Experience Podcast explores how exceptional workplaces come to life — and the people behind them. Hosted by Dan Moscrop, Founder and CEO of THEM, this series uncovers the powerful connection between brand, building, and culture, showing how well-designed spaces can transform not only day-to-day working, but businesses as a whole. With a case-study approach, each fortnight Dan visits standout workplaces and speaks with the architects, interior designers, occupiers, developers, and leaders who brought them to life. Together, they unpack the full journey — from the original brief and key design decisions to the measurable impact on employee experience and business performance.
If you’re interested in how workplaces can connect your people to your purpose and your brand to your building, That Workplace Experience Podcast is your guide to the future of office design.
That Workplace Experience Podcast
Episode 11: Dock Shed, Why Hospitality Is Reshaping The Workplace Experience
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In the eleventh episode of That Workplace Experience Podcast, host Dan Moscrop visits Dock Shed at Canada Water with Michael Wiseman, Head of Campuses at British Land, and Simon Kincaid, Principal and Partner at Conran and Partners, to explore how hospitality thinking is transforming workplace design.
Download the Workbook and watch the episode to see the spaces in full.
Joined by Michael and Simon, Dan explores Dock Shed, a new workplace destination designed to blur the boundaries between office, hospitality and social space. Together, they discuss how workplace expectations have evolved, shifting the focus from functional buildings to creating experiences that add genuine value for the people who use them.
The conversation explores the growing influence of hospitality within workplace design, from welcoming arrival experiences and flexible social spaces to creating environments that feel warm, memorable and human-centred. Michael and Simon share how Dock Shed was designed as an extension of the workplace, offering spaces that support collaboration, informal meetings, events and everyday connection.
The episode also touches on campus strategy, workplace amenities and the future of London's office market, exploring why successful workplaces are increasingly defined by the experience around the building as much as the building itself. Michael and Simon reflect on the importance of creating authentic destinations that people form an emotional connection with, rather than simply places to work.
Video production and camera: Calum Lindsay
Camera: Miguel Santa Clara
Illustration: Phoebe Gitsham