That Workplace Experience Podcast
That Workplace Experience Podcast explores how exceptional workplaces come to life — and the people behind them. Hosted by Dan Moscrop, Founder and CEO of THEM, this series uncovers the powerful connection between brand, building, and culture, showing how well-designed spaces can transform not only day-to-day working, but businesses as a whole. With a case-study approach, each fortnight Dan visits standout workplaces and speaks with the architects, interior designers, occupiers, developers, and leaders who brought them to life. Together, they unpack the full journey — from the original brief and key design decisions to the measurable impact on employee experience and business performance.
If you’re interested in how workplaces can connect your people to your purpose and your brand to your building, That Workplace Experience Podcast is your guide to the future of office design.
That Workplace Experience Podcast
Bonus episode with Simon Jordan and Gerry Hopkinson
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In this first bonus episode of That Workplace Experience Podcast, host Dan Moscrop is joined by Simon Jordan and Gerry Hopkinson of We Make Progress — a design anthropology and experience strategy studio working across cities, venues and mixed-use developments.
Together, they explore a provocative idea:
What if we’ve been designing workplaces the wrong way around?
From fluid identity and hybrid work to the limits of “human-centric design,” this conversation challenges the assumption that efficiency equals growth.
They unpack:
- The “Explore vs Exploit” theory of work
- Why meaning matters more than corporate purpose
- Why buildings shouldn’t organise people
- How participation and stewardship shape long-term success
- Why places should behave more like living ecologies than static systems
This episode steps back from a single project to examine the cultural forces reshaping work, cities and experience today.
Watch the episode and download the Workbook for a deeper dive into the episode, and We Make Progress.
Video production and camera: Calum Lindsay
Camera: Miguel Santa Clara
Illustration: Phoebe Gitsham